Shipping policy
SOLE THERAPY™ — SHIPPING
POLICY
Processing Time:
Orders are processed within 1–3 business days.
During high-volume periods (launches, holidays), processing
may take up to 5 business days.
Shipping Time:
Once shipped, orders typically arrive within:
• 3–7 business days (USA)
• 7–15 business days (international)
Shipping speeds vary depending on carrier delays, weather,
and seasonal demand.
Order Tracking:
You will receive a tracking number via email as soon as your
order ships. Please allow up to 24 hours for tracking to
update.
Wrong Address Disclaimer:
Please double-check your address.
Sole Therapy™ is not responsible for packages shipped to an
incorrect address provided by the customer.
If your order has not shipped yet, contact us immediately at:
support@soletherapy.online
Lost or Stolen Packages:
Once a package leaves our facility, the carrier assumes
responsibility.
If your package is marked as delivered but you did not
receive it, contact the carrier directly.
We will do our best to assist, but Sole Therapy™ is not liable
for lost or stolen packages.